Need to get in touch?

Have a question about our CBD products, your order, or finding the right option for your routine? We’re here to help.
Our team is friendly, knowledgeable, and always happy to point you in the right direction.

We’d Love to Hear From You

Whether you’re completely new to CBD, returning for your go-to gummies or tincture, or simply curious about how CBD fits into everyday wellbeing, you can reach out using the form below.

We aim to reply to most messages within 24–48 hours, Monday to Friday.

What We Can Help With

Product Questions

Not sure whether gummies or tinctures are right for you? Wondering about CBD strengths, formats, or how products differ? We’re happy to explain things clearly and simply.

Order Support

Questions about shipping, delivery times, or an existing order? Send us your details and we’ll take care of the rest.

CBD Information

We can help explain:

• What CBD is and how it’s commonly used

• The difference between CBD oils, gummies, and wellness products

• How to read labels and understand CBD strength

All without jargon or pressure.

Website or Technical Issues

If something isn’t loading or behaving as expected, let us know — we’ll get it sorted quickly.

What We Can’t Advise On (UK Compliance)

To stay fully compliant with UK regulations, we can’t provide advice on:

• Diagnosing or treating medical conditions

• Replacing prescribed medication with CBD

• Medical dosage recommendations or health claims

• Personalised medical advice

Our CBD products are sold as wellness supplements, not medicines. If you have a medical condition or take prescribed medication, we always recommend speaking with a qualified healthcare professional.

Thank you for understanding — and for helping us keep things clear, responsible, and compliant.

Before You Contact Us…

You might find what you’re looking for in one of our helpful resources:

Our Blog & Guides
Clear explanations on CBD, product types, legality, and what to expect. Practical articles, product spotlights, and honest insights into CBD and everyday wellbeing.

Get in Touch

Use the form below and a member of the OnlyCBD team will be in touch shortly.

We’re always happy to help you find CBD that feels right for you